Store Policies

Welcome to our Store Policies page, where we aim to ensure your shopping experience is as smooth and worry-free as a stroll through a moonlit forest. Here, you'll find all the information you need about our shipping, returns, payments, and more. Like the moss that cushions the forest floor, we're here to support you at every step of your journey.

Policies

Privacy Policy

Your trust is the most valuable gem in our collection. We handle your personal information with the utmost care. For full details, please explore our Privacy Policy.

Refunds and Returns

At Moonlit Moss Charm, we are committed to ensuring your shopping experience is smooth and worry-free. Learn about our policies on returns, refunds, shipping, and more, all in line with Australian Consumer Law, to shop with confidence and clarity.

Terms of Service

By shopping with Moonlit Moss Charm, you agree to our Terms of Service. Click to read the full details about our policies, including payment, shipping, and refunds.

Shipping Policy

Discover the journey your treasures will take—explore our shipping times, costs, and the magical destinations we serve.

Accessibility Statement

At Moonlit Moss Charm, we are committed to making our website accessible to everyone. We strive to ensure that all individuals, regardless of ability, can enjoy a seamless and inclusive shopping experience. If you encounter any accessibility issues, please don't hesitate to contact us at contact@moonlitmosscharm.com, and we’ll be happy to assist.